| Be transparent. We want our clients to know the cost, the timeline, and the scope of our services.
|
| Be accessible. Respond in a timely
manner. Remember that the goal of communicating is to share information,
not to impress with fancy words and phrases. Draft documents in a way
that makes it as easy as possible to understand.
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| Build lasting relationships. Provide
people with an experience that will create the foundation for a lasting
relationship. Never view a client as anyone other than a long term
partner. |
| Be accurate, thoughtful, and thorough. No
two clients are exactly the same. Determine what success is for each
client, and provide advice that gives our clients the best opportunity
to succeed. |
| Make improvement a habit. Continually seek to improve as a person, professional, and company. |
| Treat others the way you want to be treated. This is the principle that trumps all others. No short cuts. No excuses. It’s called the golden rule with good reason. |